How is the KnowID used?
The KnowID wallet card, easily fits in standard wallet slots and windows and is designed to be carried with a person's photo ID (driver license/non-driver ID) to be presented to law enforcement and other first responders as needed.
It can also be worn on clothing via lanyard or clip by children, elderly, or other individuals who may be at risk of becoming lost, providing an immediate way for a passerby to help them.
What is the KnowID card and how does it work?
The KnowID a simple, wallet-sized card that alerts the reader to the card holder's unique circumstances, (for example "I am autistic" or "I have dementia") followed by a short and to the point customized list of unique behaviors the individual may exhibit when in a stressful situation.
The back side of the card contains a QR code that, when scanned by any smartphone, provides instant access to that person's emergency contact information, and optionally, current medications and other important information.
Who is the KnowID card for?
The KnowID is for any person who may have difficulty communicating or advocating for themselves when in a stressful situation such as an encounter with police, a medical emergency, or if they become lost.
How do I order a replacement card?
Replacement cards are half-priced forever.
If you lost or damaged a card, or need to change any of the printed information on the original, and need a replacement, click here to complete your request.
Important- You'll need to know the email and tag (order name) used for the original order. This is how we locate your card.
You may order replacements for up to the original order quantity, (i.e. If your original order was for 3 cards. you may order replacements of up to 3 in your replacement order.)
After we verify the original order, we'll email you a new order form link and a code to use during checkout that will reduce the order total to $5 for each replacement card ordered.
What material is the KnowID card? How big is it?
The KnowID card is made of a flexible, durable material similar to a health insurance card. It's nearly impossible to tear.
It is the exact size of a credit card and standard driver's licenses and fits in any wallet slot, or can be placed in a laminated sleeve to wear on clothing via lanyard or clip.
What is the KnowID Digital QR? How do I use it?
The KnowID Digital QR is a custom downloadable file for those who prefer a card-free option or want their emergency contact and/or medical information digitally accessible, such as setting it as a phone lock screen. It can also be used for DIY printing at home.
This is a suitable option for those who are less concerned about alerting to behaviors at the time of ID (as with the KnowID card) and whose primary concern is immediate access to emergency contact and/or medical information in the event the person is lost, disoriented, unconscious, or experiencing a medical emergency.
It has all the same functionalities as the QR code on the KnowID Wallet Card and is completely customizable and updatable without having to purchase a new file. Buy once, use forever.
What are the KnowID QR Stickers? How do I use them?
Similar to the KnowID Digital QR, except we print them for you. They are tear and water resistant stickers are for those who prefer a card-free option or want their emergency contact and/or medical information accessible by affixing a sticker to the surface of their choice, such as a phone case or other highly visible item.
This is a suitable option for those who are less concerned about alerting to behaviors at the time of ID (as with the KnowID card) and whose primary concern is immediate access to emergency contact and/or medical information in the event the person is lost, disoriented, unconscious, or experiencing a medical emergency.
It has all the same functionalities as the QR code on the KnowID Wallet Card and is completely customizable and updatable without having to purchase new stickers.
What is the KnowID Wristband? How do I use it?
The KnowID Wristband is an adjustable soft band with an approximately 1 inch face that holds an encapsulated token with QR code. The token is water resistant.
It is for those who prefer a card-free option or want their emergency contact and/or medical information immediately accessible by scan.
This is a suitable option for those who are less concerned about alerting to behaviors at the time of ID (as with the KnowID card) and whose primary concern is immediate access to emergency contact and/or medical information in the event the person is lost, disoriented, unconscious, or experiencing a medical emergency. It is our most discreet option, yet still highly recognizable in an emergency.
It has all the same functionalities as the QR code on the KnowID Wallet Card and is completely customizable and updatable without having to purchase new tokens.
If I lose my KnowID wristband token, or just want extras, can I buy just the token?
Yes! Tokens can be sold without wristbands. Click here.
Please note wristbands are not sold without tokens. If you need a new wristband or want extras, they will automatically come with a token.